See What Our Customers Are Saying

Reviewed by Tamanisha M for Louis James Charles
Communication availability, honest and respond in a timely manner very respectful and helpful .
Reviewed by Roberto B for Louis James Charles
James encourage us to have everything right that we can get the house . Thank you for that!
Reviewed by Roosevelt T for Louis James Charles
Mr. Louis James Charles was extremely patient during this process. He is knowledgeable and persistent in his efforts to help me and my family. Even though the process was very long, and many times I was discourage and wanted to give up, Mr. Charles always had the right words of encouragement for us. He is truly special and blessing.
Reviewed by Wilguerre B for Louis James Charles
James, Thank you for going above and beyond to ensure that we were prepared to close on the loan. We appreciate your hard work! First Alliance Home Mortgage is blessed to have you on their team. You are definitely an asset to them.
Reviewed by Catheline A for Louis James Charles
James always find times to talk and answer all my questions even in odd situations. He never blows me off and when he said he will call me back he always does. He is very polite and respectful on top of it . I love working with him. A+
Reviewed by Minouche D for Louis James Charles
All I can say was my experience with Mr.James was the best
Reviewed by Joseph L for Louis James Charles
James is excellent person , he care for his customer always available.Mr James his a mentor , he loves what is doing .Keep it like that James we need people like you in our community.
Reviewed by Alexander Rubens C for Louis James Charles
The way Louis and his team dedicated their time and effort to help my family and I spend our first Christmas into our own home. It’s awesome. It really meant a lot to us. Thank You Louis, To you to your team.
Reviewed by Heinecie J for Louis James Charles
Loan officer was very knowledgeable.
Reviewed by Ernande L H for Louis James Charles
Louis Charles James was terrific. He made the process easy and smooth. He made sure I understand all the jargon so I can make the right decision. I will refer my friends and family to him when they want to buy a home
Reviewed by Marcia E for Louis James Charles
To you and your team thank you so very much excellent service go over and beyond to help very pleasant helpful in ever way u guys get the work done .. may god continue to bless each and everyone of you will let’s my friends and family who’s looking a house to buy that this team is a At .it was such a wonderful experience with your team I truly appreciate everything that everyone did ..James u are awesome u are so very kind and helpful in ever way and very hard working ..overall excellent
Reviewed by Marie A J for Louis James Charles
Louis James is very professional, understands his client needs, excellent communicator and good listener. It was a great experience working with Louis James.
Reviewed by Tisoeur L for Louis James Charles
He was providing great explanation, he was so nice and patient, always he answered the phone call and he had great communication. He also notified us for any update information.
Reviewed by Elisena D for Louis James Charles
It was a great experience I had no problems with the company or with Louis. It was easy to contact Louis and talk to him if we had any questions.
Reviewed by Joseph L for Louis James Charles
I want to thanks Mr James for his wonderful job he has done for me . He knows doing very well , honest person well done keep like that. Our community need someone like you. May God continue bless you and your w wonderful family